store policy

The Battenburg Lace Shop

DBA: Linen Whites, Bridal Handkerchiefs, thelaceshop.com


Linen Whites

4313 252nd PL SE
Issaquah, WA 98029

Phone 425.391.0888

Email: info@linenwhites.com

 

Products Turn Around Time

*Please note that our normal turn around time for ALL personalized orders is about 3 to 4 weeks, if you need your order sooner, please contact us prior to ordering to confirm your deadline.

Since majority of our orders are for special events: weddings, bridal showers, birthdays, etc., you are welcome and highly recommended to leave us a delivery deadline to assist us on getting the order to you on time, please note the deadline on the Cart page under "Delivery Deadline/Additional Notes" section.

 

 

Rush Orders

Rush personalized orders will require confirmation from us prior to ordering and it may also require express shipping.  Special arrangement may be made for rush order via FedEx for an additional charge.

 

Shipping

Our regular orders are shipped via US Priority Mail or Fedex Home Delivery.  

Rush orders are usually shipped via Fedex 2 or 3 Day Express or Fedex 3 Day Express Saver.


Standard Shipping and Handling (per shipping address) Charge:

Under $25.00---------------------$6.95
$25.01 to $50.00-----------------$8.95
$50.01 to $75.00-----------------$9.95
$75.01 to $100.00---------------$11.95
$100.01 and up-------------------$12.95

Fedex 2 day Express Mail (1 lb. & under)--------$29.00

Fedex 3 day Express Mail (1 lb & under)--------$15.00

Please note that Fedex 2 or 3 day Express does not include order processing time, it is only a faster way to ship, takes 2 or 3 business days as shipping transit time instead of 5 to 6 business days shipping time if ship by standard mail.

 

Sales Tax

Applicable sales tax will be added for delivery to residents of Washington State.

 

Gift Wrapping

We currently do not offer gift wrapping service.

 

Return Policy

All personalized items cannot be returned or exchanged with the exception of personalization errors made on our end.

Please review ALL customization information carefully before you checkout.

 

Payment Options

We accept VISA, MASTER CARD, AMEX, DISCOVER & PAYPAL