store policy & standard order turnaround time

The Battenburg Lace Shop, Inc., DBA: Linen Whites

4313 252nd PL SE
Sammamish, WA 98029


Current Order Turnaround Time:

Our standard order turnaround time is about 4 to 5 weeks, however, if you need your order sooner, please contact us in advance to confirm requested deadline, rush orders may require express shipping.


Regular orders are shipped via UPS ground, shipping upgrades are available during check out to UPS 3 day or 2 day express. 

UPS Ground Shipping Charge:

Under $75.00---------------------$9.95
$75.01 to $100.00---------------$11.95
$100.01 and up-------------------$12.95

UPS 3 Day Select (UPS suspends guaranteed delivery date during Covid) (1 lb. & under)--------$15.95

UPS 2 Day (UPS suspends guaranteed delivery date during Covid (1 lb & under)--------$28.95

Please note that UPS 2 day or 3 day Express does not include order processing time, it is only a faster way to ship, takes 2 or 3 business days as transit not counting the ship date, during Covid 19, transit time may take extra days.

Sales Tax:

Applicable sales tax will be added for delivery to residents of Washington State.

Gift Wrapping:

We currently do not offer gift wrapping service.

Return Policy:

All personalized items cannot be returned or exchanged with the exception of personalization errors made on our end.

Please review ALL customization information carefully before you checkout.