special & stanard order turnaround time, shipping rates info & retun policy

Holiday 2025 Ordering Cutoff Dates:

Last day to order personalized items for Christmas delivery via our Standard shipping is: December 10, 2025

Last day to order personalized items for Christmas delivery via UPS 3 Day Select is: December 11, 2025

Last day to order personalized items for Christmas delivery via UPS 2 Day Express is: December 12, 2025

Please mark the order as Christmas Order and choose the appropriate shipping method at checkout to ensure on-time delivery.

 

Standard Order Turnaround Time:  about 4 weeks

Our current order processing time is about 4 weeks. If you require your order sooner, please let me know in advance to confirm.  Expedited shipping options available, please make your selection during checkout, please take note that expedited shipping does not include order processing time, please leave a specific deadline so that we can plan accordingly.

Standard Shipping Rates:

• Under $75.00:

  • UPS Ground Saver: $8.95
  • UPS Ground: $11.95

• $75.00 to $100.00:

  • UPS Ground: $12.95

• $100.00 and up:

  • UPS Ground: $13.95

Expedited Shipping Options (Does not include order processing time):

• UPS 3 Day Select: $15.95
• UPS 2 Day Express: $28.95

Note: UPS expedited shipping options exclude order processing time and do not guarantee the exact delivery date.

Sales Tax:
Applicable sales tax will be added for delivery to Washington State residents.

Gift Wrapping:
We do not currently offer gift wrapping services.

Return Policy:
Personalized items cannot be returned or exchanged, except for personalization errors made by us. Please review ALL customization information carefully before checkout.